PHONE SYSTEM SERVICES Break/Fix Service Calls
Replacement Handsets
Call Flow Changes
Recording Changes
Multi-Site Connectivity
LEARN MORE ABOUT PNI VOIP SOLUTIONS
WHY PNI? World Class Customer Service
Security Solutions to Fit your Environment
Guaranteed Response Time
HIPAA Scans and Compliance Assistance
Disaster Recovery
LEARN MORE ABOUT PNI QUALITY STANDARDS
IT SERVICES Software Solutions for all Computers
Backup Monitoring
Break/Fix Service Calls
Remote Monitoring and Management
Disaster Recovery
LEARN MORE ABOUT PNI IT SERVICES
PNI IS A VALUE ADDED RESELLER
OFFERING SERVICES IN.
Hardware Sales
Software Licensing
Cabling
PNI Will Work With Your Existing Vendors and Service Providers
So You or Your Staff Won't Have To.
LEARN MORE ABOUT PNI PRODUCTS

MSP

KNOWN BUDGETARY ITEM

IMMEDIATE ACCESS TO EXPERT LEVEL SUPPORT AT NO ADDITIONAL COST

CERTAIN SOFTWARE SUBSCRIPTIONS INCLUDED AT NO ADDITIONAL COST

GUARANTEED RESPONSE TIMES

SMALL INITIAL COST BURDEN

IT SUPPORT IS EASILY SCALABLE
BASED ON CUSTOMER NEEDS

COMPLEX PROJECTS ARE HANDLED
BY OUR EXPERIENCED TEAM

AS YOUR PARTNER, WE ACT AS AN EXTENSION OF YOUR BUSINESS

PARTNER RELATIONSHIPS PROVIDE COST SAVINGS NOT AVAILABLE TO INTERNAL IT

INTERNAL STAFF

HELP DESK TECHNICIAN COSTS
$60K-$70K/YEAR PLUS AN EMPLOYMENT BURDEN OF UP TO 50%, COSTING YOU 
$90K-$115K/YEAR

YOU ARE DEPENDENT ON THE SKILLS OF THE ONE EMPLOYEE AT THE COSTS ABOVE

REQUIRES ADDITIONAL UPPER
LEVEL SUPPORT

ADDITIONAL COST OF SUBSCRIPTIONS THAT ARE INCLUDED IN OUR MSP MODEL, SAVES UP To $5 PER DEVICE PER MONTH

LARGE/COMPLEX PROJECTS
ARE NOT SCALABLE

UNKNOWN SKILL-SET BASED
ON EXPERIENCE

LIMITATIONS OF 3RD TIER VENDORS WITH LIMITED SUPPORT OR RELATIONSHIPS